Privacy Policy
Statement of Privacy Practices
At Winterholler Dental Implants & Cosmetic Dentistry, we prioritize your privacy and are committed to safeguarding your confidential information. Every team member undergoes rigorous training to uphold your privacy rights, ensuring your health information remains secure. We periodically update our privacy policies and will notify you of any changes affecting your rights.
Protecting Your Healthcare Information
We adhere to the Health Insurance Portability and Accountability Act (HIPAA) and Arizona state laws, using and disclosing your data only for treatment, payment, and healthcare operations. Your personal health information is never shared without your explicit consent.
Our office employs advanced security measures to protect your records against unauthorized access. This commitment extends to all past, present, and future patients, ensuring your information remains confidential at all times.
Collecting Protected Healthcare Information (PHI)
We collect only essential personal details necessary for providing top-quality dental care, processing payments, and complying with legal obligations. This includes your name, contact details, medical history, and employment data. While most information is obtained directly from you, we may collect relevant data from third-party sources, always maintaining compliance with privacy laws.
Disclosure of Your Protected Healthcare Information
We disclose patient information solely when required by law or in compliance with healthcare operations. Law enforcement and government officials may receive necessary information under certain conditions.
We will never use or sell your information for marketing purposes without your explicit consent. Appointment reminders may be communicated via voicemail, text messages, or postcards unless otherwise directed by you. If any breach of your protected health information occurs, you will be promptly notified in accordance with HIPAA regulations.
SMS Communication Policy (10DLC Compliance)
By providing your mobile number, you consent to receive SMS messages related to your appointments and healthcare services. We do not send promotional or marketing messages without prior consent.
How We Use Your Data
- SMS notifications for appointment reminders and essential healthcare updates
- Ensuring secure and HIPAA-compliant communication
- Never selling, renting, or sharing your information with third parties for marketing purposes
Opt-Out Instructions
To stop receiving text messages, simply reply “STOP” to any message. Your request will be processed immediately, and you will be removed from our SMS communication list.
Your Rights as Our Patient
You have the right to:
- Request copies of your healthcare records in various formats
- Receive a list of entities with whom we have shared your information for purposes beyond treatment, payment, or operations
- Report any privacy concerns directly to our office or the U.S. Department of Health and Human Services
A comprehensive copy of our updated Statement of Privacy Practices is available for review upon request.
